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User Stories for Remote Collaboration

04 Jan 2014

I've been collaborating remotely with my team for 5 years and we try to be at least as effective and hopefully more effective than a collocated team. The tools are getting better but none have really proved a joy to use yet and no single tool seems to do it all. Here's my initial user stories if you fancy building one. I'll try and update this as I learn more. Please feel free to share your own stories in the comments.

So that I know who I can work with
I want to know who is free
And then invite them to work with me

So that I know what's going on around me
I want to be able to see who is talking to who, and the topic they are talking about, if they choose to share that
I want to be able to join that conversation if it looks useful and I have time
I want to be able to see what other people are working on

So that I can get help
I want to be able to ask if anyone on the team or organisation can help me with a problem
And if someone does, I want to start a separate conversation with them
And other people can see that conversation if they want to, but they shouldn't be disturbed by it
And I want to be able add voice and/or video to that conversation

So that I can talk to multiple people
I want to have multiple text conversations going at once
And I don't want to lose them in lost windows

So that I can concentrate
I want to be able mute any or all text conversations
And I want to be able to see if those conversations have been updated when I've finished what I'm doing

So that I can stay up to date on important issues
I want to be notified immediately when certain text conversations are updated
Or anybody starts a new text conversation with me

So that I can go and get a coffee
I want it to be really obvious that someone is trying to contact me when I get back

So that I can pair program
I want to be able to be able to see my pair's screen
I want to be able to quickly swap between driver and navigator
I want to be able to use voice and sometimes see video
I want to be able to send links to my pair
And I want to be able to do this 8 hours a day without any dropped connections

So that I can get more help when we are all pairing
I want to be able to add another pair easily to our session
When we have finished I want to be able to go back to my original conversation

So that I can stay sane
I want a place for social chat

Because my brain is a sieve and I forget to take notes
I would like voice conversations to be transcribed

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